This keeps on coming.. this time is the email conversation of Manoj with his another customer ..
Xtees - Refund not processing - worst customer care ever
Hello,
The company as mentioned below is not processing refund, and is looting
the customers, mentioned below is the email for your reference:
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---------- Forwarded message ----------
From: kumar Gaurav <kumargaurav01@gmail.com>
Date: Fri, Jun 10, 2011 at 7:05 AM
Subject: Re: Tshirts.in Order # 91541
- Hide quoted text -
To: m@tee.is
Thank you Sir,
Can I ask for refund and cancellation of order?
On Fri, Jun 10, 2011 at 6:48 AM, Manoj, Xtees <m@tee.is> wrote:
Hee ... Hee
Sent from Manoj's BB -- http://www.xtees.com
From: kumar Gaurav <kumargaurav01@gmail.com>
Date: Fri, 10 Jun 2011 06:46:19 +0100
To: <shop@tshirts.in>
Subject: Re: Tshirts.in Order # 91541
Thank you very much for your email.
IF YOU ARE THIS MUCH AFRAID OF CUSTOMER COMMENTS / FEEDBACK, WHY DONT
YOU QUIT FROM INDUSTRY AND SLEEP AT HOME YOU WILL FEEL BETTER....
YOUR WEBSITE ON TOP HAS STATED:
• EXPRESS DELIVERY for orders paid thro Credit Cards, Debit Cards &
Net Banking • Cash on Delivery (COD) available anywhere in India
THIS STATEMENT IS CONTRADICTORY TO WHAT YOU HAVE WRITTEN BELOW. I WILL
MAKE SURE THAT NEITHER I NOR ANY FRIEND OR KNOWN WILL BE SHOPPING WITH
YOU.
I WILL ALSO MAKE SURE THAT I WILL GET YOUR COMMENTS PUBLISHED, SO THAT
EVERYONE CAN READ AND UNDERSTAND WITH WHOM THEY ARE ABOUT TO DEAL WITH.
On Fri, Jun 10, 2011 at 5:48 AM, Manoj, Xtees <m@tee.is> wrote:
-----------------------------------
Just because u can write - don't think u can write anything.
All our t-shirts are custom made and T-Shirts ship in 8 working days
from the date of order. This is mentioned on each and every product
page. How can u write this mail in just 4 working days after ur
purchase.
Shipping charges are calculated on our site on per product basis
depending on the weight & what the courier charges us. We have made
it hidden anywhere. If u are not interested u should not have placed ur
order at first instance.
Your order will be shipped in 8 working days from ur date of purchase. We never expect u to shop with us again.
Manoj
--------------------------------------------
On Thu, Jun 9, 2011 at 7:21 PM, kumar Gaurav <kumargaurav01@gmail.com> wrote:
Hello,
The order was placed on June 6 and till date has not been dispatched???
Is this the kind of service customer should expect?
Also delivery at a single address however shipping charges has been
debited thrice? This company is giving lot of excuses to customer not to
shop with you again.
Thanks
Kumar Gaurav
Source:
http://www.consumercomplaints.in/complaints/httptshirtsin-tripura-c596142.html 
